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Widely used in clothing, home textiles, leather products and other industries printing production.
FAQ
Q:What should I do if the print head of the printer is blocked?
A:The printer is equipped with an automatic cleaning and ink scraping system. When there is a slight blockage in the print head, the automatic cleaning function can be activated through the printer's control panel. This function uses cleaning solution to clean the print head and usually solves the blockage problem. If the blockage still cannot be resolved after automatic cleaning, it may be due to severe blockage of the print head. In this case, we need to contact our after-sales technical personnel for handling. After sales technicians will use more professional cleaning methods, such as soaking and cleaning with specialized print head cleaning solution. It is not recommended for users to disassemble the print head for cleaning on their own to avoid damaging the print head.
Q:Can it be printed on media of different thicknesses?
A:This printer can print on media within a certain thickness range. When printing media of different thicknesses, it is necessary to adjust the relevant parameters of the printer appropriately according to the thickness of the media, such as the height of the print head, pressure, etc., to ensure that the appropriate distance is maintained between the print head and the media, and to ensure the printing effect. The specific adjustment method can refer to the printer's operation manual or consult the after-sales technical personnel.
Q:How long is the warranty period for the printer?
A:In general, the entire printer comes with a one-year warranty service, and core components such as print heads, motors, control systems, etc. are also covered by a one-year warranty. During the warranty period, if the equipment malfunctions due to non-human factors, the manufacturer will provide free repair services. However, it should be noted that users should operate and maintain the equipment correctly according to the printer's user manual, otherwise it may affect warranty rights. If the device exceeds the warranty period, users can still contact after-sales technicians for repairs, but they will need to pay the corresponding repair fees.